Guardforce Security Services GB operates a 24 hours Control Room from where our experienced Control Room staff assists and supports both our clients and employees around the clock. Fully trained Control Room operators will respond to every form of enquiry thus providing a rapid and professional service to all our clients.
Our Control Room not only provide a service for security but other administration support for any type of business to keep your organisations running smoothly while you carry on with your day to day business. Our Control Rooms is operational 24 hours per day, 365 days of the year and is fully staffed by qualified and trained operatives. We offer security guarding companies a service which is tailor made more competitive than running their own control room
CONTROL ROOM SERVICES INCLUDE
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- Telephone answered professionally in the identity of the individual client company
- Own dedicated telephone number for sole use.
- Full front desk service that will take messages and take action that has been agreed with our clients.
- Own dedicated telephone line.
- Guarding companies.
- For security guarding, our staff will take book/off and routine check calls. Report back to you on daily basis.
- Audited record of all event and incidents
- Management information and incident reporting
- Automated SIA license verification for security guarding companies
- Alarm Activation receipt and notification to client mobile response officers for Security companies.
- Monitoring of Mobile Patrols
- Lone worker monitoring
- CCTV Monitoring
The advantages of using an outsourced Control Room is that there are no upfront costs or staff wages and companies are charged a fixed monthly fee for the services they require.
Health & Safety is a major concern for companies where workers are employed alone and in isolated environments. Lone working monitoring provides surveillance and regular welfare checks on these employees.